Last updated: mar 17th 2025
At Hey Charlie, we like to keep things simple and transparent for our users. That’s why we want to clearly explain how we use cookies and how you can manage them.
What is a cookie?
A “cookie” is a small text file stored on your computer or mobile device when you visit a website. It helps:
- Recognize your device on subsequent visits.
- Improve your browsing experience by saving certain preferences.
- Collect information about how you interact with the site.
Cookies do not allow us to directly identify you, but they can record information related to your browsing.
Why do we use cookies?
We use cookies to:
- Ensure the site functions properly: Some cookies are essential for you to browse our site and use its features.
- Enhance your user experience: They let us remember your preferences (language, login, etc.) and make your future visits more convenient.
- Analyze and optimize our services: Some cookies help us understand how you interact with our site (pages visited, time spent, etc.) so we can improve our content and services.
What types of cookies do we use?
We may use several categories of cookies:
| Category of Cookie | Purpose | Examples |
|---|---|---|
|
Session & Security |
Authenticate users, protect user data and allow the website to deliver the services users expects, such as maintaining the content of their cart, or allowing file uploads. The website will not work properly if you reject or discard those cookies. |
session_id (Odoo) |
|
Preferences |
Remember information about the preferred look or behavior of the website, such as your preferred language or region. Your experience may be degraded if you discard those cookies, but the website will still work. |
frontend_lang (Odoo) |
| Interaction History (optional) |
Used to collect information about your interactions with the website, the pages you've seen, and any specific marketing campaign that brought you to the website. We may not be able to provide the best service to you if you reject those cookies, but the website will work. |
im_livechat_previous_operator (Odoo) utm_campaign (Odoo) utm_source (Odoo) utm_medium (Odoo) |
|
Advertising & Marketing |
Used to make advertising more engaging to users and more valuable to publishers and advertisers, such as providing more relevant ads when you visit other websites that display ads or to improve reporting on ad campaign performance. Note that some third-party services may install additional cookies on your browser in order to identify you. You may opt-out of a third-party's use of cookies by visiting the Network Advertising Initiative opt-out page. The website will still work if you reject or discard those cookies. |
__gads (Google) __gac (Google) |
|
Analytics |
Understand how visitors engage with our website, via Google Analytics. Learn more about Analytics cookies and privacy information. The website will still work if you reject or discard those cookies. |
_ga (Google) _gat (Google) _gid (Google) _gac_* (Google) |
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
We do not currently support Do Not Track signals, as there is no industry standard for compliance.
Note: The cookie names provided above may vary depending on the tools we use and as our site evolves.
How to manage or disable cookies?
You can choose to block or delete cookies through your browser settings. The exact steps may vary depending on the browser you use:
- Chrome: Manage cookies in Chrome
- Firefox: Manage cookies in Firefox
- Safari: Manage cookies in Safari
- Edge: Manage cookies in Edge
If you decide to disable cookies, some features of our site may no longer be available or may not function optimally.
Additional information about cookies
To find out more about cookies, please visit the following website: https://www.autoriteprotectiondonnees.be/citoyen/themes/internet/cookies
Do we use third-party cookies?
Some third-party partners (e.g., Google Analytics, Facebook, LinkedIn) may place cookies on your device to collect information about your browsing activities. We do not have access to or control over these cookies. We recommend reviewing their respective privacy policies for more information.
Updates to our Cookie Policy
We may occasionally update this policy, for example, to reflect changes to our site, legal requirements, or technology. We encourage you to check this page regularly to stay informed of the latest version in effect.
We’re happy to welcome you to our site and make your browsing experience as enjoyable as possible. Thank you for trusting Hey Charlie!